Winnebago County Sheriff

EMERGENCY Dial 9-1-1 | Non-Emergency outside the City of Rockford 815-282-2600 | Non-Emergency inside the City of Rockford 815-966-2900


Commissary & Phone

Inmate Funds

The jail maintains a commissary system to provide detainees with approved items that are not supplied by the jail. Funds for the purchase of these items may be added to an inmate's account in the following ways:


  1.  Cobra Lobby Cashier - located in the lobby of the Criminal Justice Center. Cash, pin debit, or credit card accepted.  Applicable fees will apply. For issues with Cobra Lobby Cashier contact Trinity Services Group, Inc. at 608-221-7651.

    kiosk change

    *More Information

  2. By Telephone or Internet - deposits to inmate accounts can be made through Government Payment Services 1-888-277-2535 or

    The Facility Code is RFD
    The Pay Location Code for Commissary Deposits is 5500
    The Pay Location Coded for Accounts Receivable (Nurse visits, etc) is 3500

    Mimimum Deposit = $25.00 - Maximum Deposit = $100
    Phone Service Fee = $6.75
    Internet Service Fee = $5.25
    Maximum transaction amount per week = $200
    Maximum of 5 transactions per week 

                 To deposit funds for inmate calls see the Phone Calls section below.

NOTE: Once funds are placed on an inmate's account they become the property of that inmate.

Questions or problems with the Cobra Lobby Cashier should be directed to Swanson's at 1-608-221-7651. 

Inmate Costs

Persons lodged in the Winnebago County Jail are expected to pay for services while incarcerated. These charges include:

Medical Visit

  •    Nurse - $5.00
  •    Nurse Practitioner - $10.00
  •    Doctor - $10.00

Dental Visit       $10.00

If an inmate does not have money on the books for medical or dental services, it can be taken from their commissary account when a deposit is made or the balance owed can be collected upon their next incarceration. No inmate is refused medical or dental services for an inability to pay, but inmates pay, if able, prior to receiving commissary items.


  • Men - $10.00
  • Women - $15.00
  • Line - $7.00
  • Shave - $3.00

Commissary Items

View the  Commissary List  for items and prices available for purchase. PRICES AND AVAILABILITY ARE NOT GUARANTEED AND MAY BE CHANGED AT ANY TIME.

Phone Calls



Refund Inquiry Link

 The Global Tel Link customer service number is 1-877-650-4249. 






















To Block Inmate Calls

Inmate calls can be blocked by press option "5" on the incoming call, or by calling Legacy Inmate toll free at 1-888-729-4326 to speak to a customer service representative.

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WInnebago County Sheriff's Office | 650 W. State St. | Rockford, IL 61102-2201 | 815-319-6000
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